Vinted Shoppers Share Frustration Regarding Size Changes

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The second-hand shopping app has altered its size classifications for women's and children's clothes without notifying every member regarding the update.

Online Platforms Backlash

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.

Vinted explained the updated approach better aligns with comparable marketplaces.

The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.

Measurement Approach Updates

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.

User Stories

One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.

Required Changes

A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Platform Context

The service features exceeding 100 million members, including 18 million in the UK.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.